Payment Policy

At Vixxoria, we want to make your shopping experience simple, transparent, and convenient. This Payment Policy explains the payment method we accept and how payment works when you place an order with us.

1. Accepted Payment Method

Vixxoria currently accepts Cash on Delivery (COD) as our only payment method.

With Cash on Delivery, you place your order online and pay for it when it is delivered to your address, according to the order details provided at checkout.

2. How Cash on Delivery Works

Shopping at Vixxoria is simple:

  1. Browse our camping tent collection and select your preferred product.

  2. Add the product to your cart and proceed to checkout.

  3. Enter your correct shipping and contact information.

  4. Select Cash on Delivery, where available, and submit your order.

  5. Pay the amount due when your order is delivered.

Please review your order details carefully before confirming your purchase.

3. Order Total and Shipping Charges

At Vixxoria, eligible orders qualify for free shipping. Your order total will be displayed at checkout before you submit your order.

Please review the final amount, including any applicable charges shown during checkout, before confirming your purchase.

4. Order Confirmation and Processing

After placing an order with Vixxoria, please keep your order confirmation details for reference.

We generally require 1–2 business days to handle an order. Estimated transit time is an additional 3–5 business days, making the total estimated delivery time approximately 5–8 business days.

Delivery times are estimates and may vary due to carrier delays, holidays, or other circumstances.

5. Payment at Delivery

When your order arrives, please pay the amount due according to your order confirmation and checkout details.

Please ensure that your delivery address and phone number are accurate so the delivery process can proceed smoothly.

6. Order Cancellation

If you wish to cancel an order, contact Vixxoria as soon as possible. Cancellation may depend on whether your order has already been processed or dispatched.

Once an order has shipped, cancellation may no longer be possible, and our return policy may apply.

7. Returns and Refunds

Vixxoria offers free returns and refunds within the stated 14-business-day return period, subject to our return policy and applicable law.

Approved refunds are processed within up to 3 days after the returned item has been received and the refund has been approved.

Because Vixxoria accepts Cash on Delivery only, please contact our support team for instructions on the available refund method for your order.

8. Payment Security

When shopping with Vixxoria, please provide accurate contact and delivery information. We do not ask customers to make advance online payments under our current Cash on Delivery payment arrangement.

For your security, contact us through our official contact details if you receive a suspicious payment request claiming to be from Vixxoria.

9. Contact Us

If you have questions about payments, order totals, cancellations, returns, or refunds, please contact Vixxoria using the details below.

Trade Name: Vixxoria

Phone Number: +1 989-442-4101

Email Address: rismloy@gmail.com

Business Address: 34980 N Dickenson Rd, Coleman, MI 48618, United States

Our team will do its best to assist you with your payment-related questions.

10. Changes to This Payment Policy

Vixxoria reserves the right to update this Payment Policy when necessary. Any changes will be posted on this page, and the updated policy will apply as permitted by applicable law.

Thank you for shopping with Vixxoria!

Vixxoria — Get Outside. Explore More. Make Memories.